Tucson, Arizona
Posted 6 months ago

Tech and talent to transform the world


What does it take to make the world a safer place? It takes delivering innovative technology and collaborating with some of the finest talent in the engineering field. Whether you’re a software engineer or a mechanical engineer, at Raytheon Technologies you’ll grow a varied and rewarding career. And you’ll be supported with a comprehensive and competitive benefits package that promotes work/life. If you’re ready to take on today’s big challenges, discover a world of opportunity at Raytheon Technologies.


Job Description

As an EAGLE (Enhanced Automated Graphical Logistics Environment) Software Training Specialist you will be an integral part of the EAGLE Software Development team based in Tucson Arizona. In this role you will be responsible for developing and delivering EAGLE software training packages for the EAGLE, EAGLE Publishing System, and Maintenance Management Information System product lines. In addition, you will be required to assist our product development teams with software quality control and verification and validation processes and will work with product leads to develop online help files used in the software. EAGLE is a commercial off-the shelf product that is an industry standard in the area of Logistics Support Analysis and is used by defense contractors around the world.

Responsibilities will include:

  • Training new users on the EAGLE software suite
  • Training new customers on Integrated Logistics Support (ILS) methods, standards, and techniques
  • Providing help desk support to customers to help answer questions and solve problems
  • Online help development for the EAGLE software suite
  • Authoring training materials and maintaining technical documentation
  • Coordinating and scheduling training events
  • Providing customer feedback to EAGLE software development teams
  • EAGLE software suite consulting and services
  • Engaging with potential customers to answer software related questions
  • Assisting software development teams with testing and troubleshooting as required

Required Skills:

  • 5 years of related work experience
  • Excellent communication skills, presentation skills, and technical writing skills
  • The ability to coordinate and lead training events
  • International and domestic travel will be required

Desired Skills:

  • Experience in the development and maintenance of Logistics Management Information (LMI) in accordance with MIL-STD-1388-2B, GEIA-STD-0007, MIL-PRF-49506, or similar specifications
  • Experience utilizing EAGLE, POWERLOG, SLICWave tools or similar tools
  • Experience with software training course development and delivery
  • Experience with Integrated Logistics Plans, Level of Repair Analysis, Maintenance Concepts, Training Concepts, Packaging, Handling, Shipping & Transportation, Material Outfitting Data and Recommendations, Support and Test Equipment Definition plans
  • US Military – supply chain familiarity
  • Reliability Availability Maintainability Analysis (RAM)
  • Task analysis and provisioning experience
  • Technical Documentation and Training
  • Experience generating and interpreting Parts Lists / Bill of Materials
  • Experience with the Agile development process/environment is a plus
  • Experience with technical manual development in S1000D or Mil-Std-40051 is a plus
  • Professional certification as a Certified Logistics Engineer is a plus

Educational Requirements

Bachelor’s Degree in Science, Technology, Engineering, Mathematics or related field required

Business Unit Profile

Raytheon Intelligence & Space delivers the disruptive technologies our customers need to succeed in any domain, against any challenge. A developer of advanced sensors, training, and cyber and software solutions, Raytheon Intelligence & Space provides a decisive advantage to civil, military and commercial customers in more than 40 countries around the world. Headquartered in Arlington, Virginia, the business generated $15 billion in pro forma annual revenue in 2019 and has 39,000 employees worldwide. Raytheon Intelligence & Space is one of four businesses that form Raytheon Technologies Corporation.

Relocation Eligible

Ability to Telecommute
Temporary telecommuting – during COVID-19

Clearance Type
None / Not Required

Logistics Engineering
Logistics Management

Type Of Job
Full Time

Work Location
Arizona – Tucson

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Please Respond to:

David Jacques

EAGLE Training and Services Lead

C: +1 520 247 4817
[email protected]

Raytheon Intelligence & Space
Whole Life Engineering
9000 S. Rita Rd
Tucson, AZ 85747 USA

Job Features

Job CategoryTraining

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